FAQ
Your questions,
answered.
Everything you need to know before, during, and after your order. Still have a question? Reach out anytime.
Most pieces are ready to ship and will be on their way within 3 days. Made to order pieces, including custom stone combinations and rings, ship within 7 to 10 days.
Once your order ships you'll receive a tracking number so you can follow it home.
Often, yes. If you've fallen in love with a style and want it in a specific stone, reach out and let's talk. It's very common for someone to find a style they love and want to find the stone that calls to them. Browse the jewelry and archives sections to get a feel for my work, then get in touch.
Not at this time. Wildstone Silver ships within the United States only.
Please, please don't. Rings are considered made to order and non-returnable, and not all rings can be resized.
If you're local to St. Pete, come see me and I'll size you. You can also stop by any jeweler and they'll size you for free. For the most accurate at-home option, try this ring sizer.
My goal, always, is to make you happy. If you are unhappy with your purchase for any reason, you may return or exchange it within 10 days of receiving it.
Made to order pieces, including rings, cannot be returned. Please reach out for a return address and instructions. Shipping costs are non-refundable.
I put my whole heart into every piece I make. If something fails due to a craftsmanship issue, reach out and send me a photo and we'll figure it out together.
That said, jewelry lives in the real world, on bodies, in pockets, near curious pets, and I can't be responsible for what life throws at it. Treat it with love and it'll love you back.
Keep your pieces out of pools and hot tubs, as the chemicals will oxidize your metals and speed up tarnishing. It's also a good idea to put your jewelry on last, after perfume and lotion.
Sterling will naturally tarnish over time, and that's okay. The way it wears and ages is part of its beauty. I wear mine every single day — living in Florida I've learned the pool and hot tub are where we draw the line, but everything else is fair game.
Every order comes with a silver polishing cloth and anti-tarnish storage bag to keep your pieces looking their best.
Yes. Everything here is handmade by me, from my hands to yours. You can read more about me and the Wildstone story on the About page.